INFORMATION COVID-19

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Measures against COVID-19

Dear customers:

After the uncertainty created by the Covid ‐ 19, we want to make sure that your stay in our establishment is as comfortable and safe as possible, which is why we inform you about the measures we have taken to guarantee the disinfection and cleaning that we carry out in the different areas and that we describe below:

· Installation of disinfecting rugs at the hotel entrance.
· Protective screen in reception, so that interaction with staff is essential.
· Disinfecting gel in the reception area and restaurant.
· Disinfection of cards / keys returned by customers.
· The occupation of the elevators is limited to members of the same family or a single person.
· All our staff have completed a specific training course on Coronavirus and there is a contingency / action plan.
· All our staff is equipped with masks and gloves.
· During the day, several cleaning reviews are carried out in public areas, prioritizing elevators, door knobs, counters and any other equipment for public use.
· The cleaning and maintenance of the rooms will be carried out when the clients are not in them.
· Disinfection of rooms between client and client.
· All rooms are equipped with non-manual opening bins with double bags.
· The restaurant service will continue to be a buffet (or menu, depending on the number of people) but it will be an assisted buffet with individual plating.
· In the restaurant, the tablecloths and napkins will be for single use only.
· At times of maximum occupancy, attendance shifts will be established at the restaurant in order to comply with the distance measures.
· In relation to the pool, it will remain closed until 100% of its capacity is allowed.

If you need additional information, we will be happy to assist you.

We hope you enjoy your stay. Happy Holidays!

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  • Room 1